Shopify Maintenance & Support
Your Shopify store, always running smooth.
One-time
Minimum commitment
Response time
Less than US agencies
Services
Uploads, edits, collections, pricing, inventory updates done fast.
Banners, layouts, fonts, colors, sections — no code headaches for you.
Install, configure, and troubleshoot any Shopify app you need.
Meta titles, descriptions, alt tags — optimized for search visibility.
Klaviyo & Mailchimp setup, welcome flows, abandoned cart sequences.
Performance review, health check, and actionable growth suggestions.
Trusted by businesses like yours
Pricing
No hourly billing surprises. One flat monthly fee, everything included.
For new or small stores needing reliable hands-on support.
- 8 support tasks/month
- Product additions & edits (up to 10)
- Minor theme edits (banners, colors, text)
- 1 app install & setup
- Monthly store health check
- Email & WhatsApp support (24hr response)
- 1 × 30-min monthly call
MOST POPULAR
For active stores wanting consistent upkeep and growth support.
- 20 support tasks/month
- Product management (up to 30 products)
- Collection, nav & homepage updates
- Basic on-page SEO
- 2 app installs & integrations
- Discount codes & promotion setup
- Blog uploads (up to 2/month)
- Email & WhatsApp (12hr response)
- Bi-weekly 30-min call
For growing stores that want a dedicated team without hiring in-house.
- Unlimited small tasks (under 45 min)
- Full product & inventory management
- Homepage & landing page updates
- Email marketing (Klaviyo/Mailchimp)
- Abandoned cart & welcome flows
- Blog uploads (up to 4/month)
- Monthly store audit + report
- Priority support (6hr response)
- 1 larger project/month
- Weekly 30-min strategy call
Process
Getting started is easy. No long calls, no complicated onboarding.
01
Pick Your Plan
Choose the plan that fits your store size and submit a short intake form.
02
Onboarding Call
A 30-min call to understand your store, goals, and access setup.
03
We Get to Work
Your shared task tracker goes live. Submit tasks via WhatsApp or email anytime.
04
Review & Scale
Monthly check-ins to review progress and adjust as your store grows.
Why MediaTree
We’re a small, focused team in India — built specifically to support US Shopify stores.
Our India-based team is active during your off-hours. Submit a task before bed, wake up to it done.
No ticket systems or chatbots. Real people, direct communication — just like messaging a trusted friend.
A shared Google Sheet or Notion tracker so you always know exactly what's been done and what's pending.
India-based operations mean significant savings passed to you — without cutting corners on quality.
We have been collaborating with Shreyas and MediaTree for three years, and the experience has been nothing short of exceptional. They not only developed our website but also continue to maintain it with the utmost care and professionalism. Working with MediaTree feels like a true partnership—they genuinely have our best interests at heart. Their responsiveness and expertise make them an invaluable part of our team. We firmly believe we wouldn’t be where we are today without their support and dedication.
Working with MediaTree has been an exceptional experience. They transformed our website into a dynamic e-commerce platform, understanding our needs and background thoroughly. The team was highly accommodating, receptive to our feedback, and delivered a site that perfectly aligns with our business goals. The revamped website has significantly supported our initiatives and improved our customer engagement. We highly recommend MediaTree for their expertise and professionalism.
Shreyas Khatri and team at Media Tree created an effective, exciting revamp plan for my website www.shefaleevasudev.in
By keeping a vibrant dialogue alive during the assignment, the team showed attentiveness to my aesthetic sensibility and were clued in to the nature of my work as an editor and author, thus rehauling the website to reflect what I stand for. The result is an excellent professional relationship, technological ease and finesse on the website and a solution-oriented, pro-choice approach that is key to keeping things in motion.
We at 3015 Venture Studio are very pleased and satisfied with the website developed by MediaTree. The firm couples technical development expertise with a good sense of design and asthetics.
The team at MediaTree are the best! We couldn’t be happier with the quality website they developed for our company. It was easy and stress-free working with MediaTree, and the end result was a fresh and clean website. Highly recommended!
The team at MediaTree are thorough professionals and extremely process-centric from the word go. Their knowledge and insights on both, technical and design aspects, helped us tremendously. We are super happy with the outcome and strongly recommend services from MediaTree.
MediaTree have done a wonderful job developing my website. They have been super helpful in guiding me to showcase my portfolio. They were very patient while designing the website and was always willing to adjust and make the requested changes in a timely manner.
Shreyas Khatri and his team at MediaTree deliver what they promise and more. The team always delivered work on time and were always available to help. Their work is thorough and of superior quality.
MediaTree has delivered on time, assuring us always that our interests and need for speed were being taken care of. I recommend MediaTree for all website designing work.
Working with MediaTree has always been excellent and a rewarding experience. They stood out above the crowd and took the time to explain what was needed and answered all my questions, making me feel comfortable with the entire process.
We are glad to chose MediaTree to work on our website. Once the design agency laid out the foundation, MediaTree made sure that everything was broken down & explained to us about the process and in just one meeting we were given a complete solution regarding the timelines, work expected and deliverables.
MediaTree did a great job developing our website. Everything was customized as per our requirement. Also the after service has been amazing and they have still been responding to all my queries which is great 😉 Inshort extremely competent, professional and more importantly every job was done with a lot of integrity.
I must say that Shreyas has a great ability to present really technical things in a very simple manner that can be understood by laypeople! I feel they provide great value for money and cost effectiveness. All my numerous queries and questions were promptly answered and addressed.
MediaTree is a fabulous organisation to work with.
MediaTree team has been great in providing us the required support for our website. They have responded in time to our requests and helped us with genuine advise. We find the team professional and attentive to our requirements.
We’ve worked with MediaTree on a number of projects; most recently a responsive web app. They’ve always been very professional and their work is top quality.
MediaTree is a very professional outfit and delivered an excellent finished website much better than my own estimation. Clarity of deliverables and prompt delivery with high quality standards is the hallmark of MediaTree.
The MediaTree team is not only thorough, but also easy to work with, and always willing to take the time to discuss my concerns and respond to questions. They have done exactly what we’ve asked of them. I feel very confident in recommending MediaTree’s services.
Shreyas and his team were able to create this website in India, with minimal direction from Nairobi. We thoroughly appreciate the energy, creativity and initiative they brought to our project as well as their reasonable price. I would use MediaTree again and recommend them to others without reservation.
They only took that work from us which they were competent with and delivered on the same with satisfaction.