Website Maintenance & Support Packages

Supporting you in your growth journey

With our website maintenance services, you will be able to

Keep your website up-to-date so that your customers/stakeholders always find accurate, relevant and latest information

Example includes - offers, announcements, new product/service launches, portfolio, blog posts, job openings, contact info to name a few

Troubleshoot Issues

Something broken on the site? We will have it fixed asap!

Experiment & Innovate

Try new ideas, introduce new features, create landing pages

Get Marketing Support

When you are running several marketing activities like SEO, Social Media and Newsletters, we support with making necessary changes on your website

Safety & Security

We keep your CMS (WordPress, Shopify, etc), themes and plugins updated to their latest version; maintain periodic backups in case of contingencies

WordPress Website Maintenance & Support Packages / Services

Support Plans

Choose what suits you best

Particulars Level I Level II Level III Level IV Level V Level VI Level VII Level VIII Level IX
Change Requests / Month Up to
1		 Up to
2		 Up to
3		 Up to
4		 Up to
6		 Up to
8		 Up to
12		 Up to
16		 Up to
20
Max Hours / Month Up to
1		 Up to
2		 Up to
4		 Up to
8		 Up to
12		 Up to
16		 Up to
24		 Up to
32		 Up to
42
Price/Month
(in INR)		 1600
To be paid annual		 3200
To be paid quarterly
 6400
To be paid quarterly
 12800 19200 25600 38400 57600 76800
Subscribe
For International Customers

General Terms & Conditions:

  • 18% GST applicable on above price
  • 100% payment to be made upfront of the billing cycle
  • Additional hours beyond set hours will be billed @ Rs.1600/hour
  • All content to be provided in a soft-copy (easy to copy-paste format)
  • Turn around time - 2 to 3 working days
    (can vary based on nature of request)
  • Working days/hours: Mon-Fri - 9am to 6pm
    (excluding Bank / Indian holidays)
  • Support will be provided via Phone / Email / Online Meeting (Google Meet/ Zoom / Any Desk)

Excludes:

  • Complex coding requirements, 3rd party integrations, out of the box features is not included in standard support and will be charged. Any such request will be analysed on case-to-case basis to see if it can be incorporated as a standard request
  •  New design work (example banner creation, illustration, etc)
  • Backup Storage cost that of sites that exceed 1GB
  • In-person / Onsite meetings
  • Optimizing website for specific score/benchmark (Example - Google Page Speed, GTMetrix)

How It Works & FAQs

Think of it as a list of changes you want at a given point of time. A single change request can consist of multiple requests for one or more pages, and for one or more sections.

We roll-over any unused change requests to the next month. However, at the end of the year, all the unused change requests exhausts. It is important to note that even when there are no feature requests, we are still updating CMS, themes, plugins and taking backups.

If there is sustained high  level of change requests, we will ask you to upgrade to suitable plan.

Discuss a Project

Get Started

Contact Us

Address

66/70, Bora Bazar St., 3rd Floor, Office No.27, Fort, Mumbai - 400001.

Phone / WhatsApp

+91-9819459588
+91-9869288189

Write to us

Sales: sales@mediatree.co.in
Careers: careers@mediatree.co.in